Patient Right and Advocacy

Effective Date: [3/16/2025]

Introduction

At MedRevo, we are committed to protecting patient rights and ensuring they receive ethical, respectful, and quality healthcare. This Patient Rights and Advocacy policy outlines the rights of patients and how we advocate for their well-being.

Patient Rights

As a patient, you have the following rights:

  • Right to Respect & Dignity: You have the right to be treated with dignity, respect, and compassion, regardless of race, gender, age, or financial status.
  • Right to Confidentiality: Your medical records and personal information will be kept private, in accordance with applicable privacy laws.
  • Right to Informed Consent: You have the right to receive clear, complete, and accurate information about your diagnosis, treatment options, and risks before making healthcare decisions.
  • Right to Access Medical Records: You can request access to your medical records and obtain copies of your health information.
  • Right to Refuse Treatment: You have the right to refuse medical treatment after being informed of the potential risks and consequences.
  • Right to a Second Opinion: You may seek a second medical opinion to ensure you receive the best possible care.
  • Right to Pain Management: You have the right to appropriate pain management and relief.
  • Right to Voice Concerns: You can file complaints or report concerns regarding your care without fear of retaliation.

Patient Responsibilities

To ensure effective healthcare, patients are expected to:

  • Provide accurate and complete health information.
  • Follow the treatment plan prescribed by healthcare professionals.
  • Treat medical staff and other patients with respect.
  • Ask questions if they do not understand their diagnosis or treatment.
  • Adhere to hospital/clinic policies regarding appointments and payments.

Advocacy and Support

MedRevo is committed to advocating for patient rights by:

  • Educating patients about their rights and responsibilities.
  • Ensuring healthcare providers follow ethical and legal guidelines.
  • Supporting patients in accessing necessary care and medical information.
  • Addressing complaints and concerns through a fair and transparent process.

How to Report Concerns

If you believe your patient rights have been violated, you can report concerns through:

  • Patient Support Team: Contact our team for guidance and resolution.
  • Legal & Regulatory Authorities: If necessary, you may escalate your complaint to healthcare regulatory bodies.

Changes to This Policy

We may update this Patient Rights and Advocacy policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about patient rights, you can contact us at:

📧 Email: info@medrevo.com
📍 Address: United States
📞 Phone: 12345678910